Refunds & Cancellations
Last updated: July 20, 2026
Merchant of record
Paddle.com is the merchant of record for all Social Cut purchases. Your payment, invoice, and any refund are processed by Paddle under the Paddle Buyer Terms. Charges appear on your statement from Paddle.
Plans & billing
The Free plan is never charged. Creator and Pro are paid subscriptions billed in advance — monthly, or yearly on an annual plan. You can see your current plan and remaining minutes at any time inside the app.
Cancel anytime
You can cancel a paid plan whenever you like. You keep your plan and any remaining minutes until the end of the billing period you have already paid for, and you will not be charged again after that. At the end of the period your account returns to the Free plan.
Refunds
Refunds are handled by Paddle, our merchant of record, in accordance with Paddle’s refund policy. Nothing in this policy limits or excludes any refund rights you have under Paddle’s refund policy or under the law where you live. Refunds are returned by Paddle to your original payment method.
How to request a refund
Email support@socialcut.io from the address on your account, including the receipt Paddle sent you — or use the refund link in that Paddle receipt directly.
Contact
Questions about refunds or cancellations? Email support@socialcut.io.